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H2GO’s Aquifer-Sourced Reverse Osmosis Treatment Plant Water Will Reach The Distribution System Tuesday, May 30th

5/25/2023 6:18:52 PM

H2GO’s Aquifer-Sourced Reverse Osmosis Treatment Plant Water Will Reach The Distribution System Tuesday, May 30th
Press Contact:
Stephanie Blair
Communications Director
(910) 371-9949, ext. 1008
LELAND, NC –  H2GO’s Aquifer-Sourced Reverse Osmosis Water Treatment Plant will begin pumping aquifer-sourced RO treated water into the distribution system on Tuesday, May 30th.
While new reverse osmosis treated water supplies are pumped into the water distribution system, H2GO crews will be conducting an aggressive and robust flushing program. Flushing of the water lines is necessary to purge the distribution system of existing water that contains chloramine disinfectants and unregulated contaminants; scour pipes to remove biofilms, organic and mineral deposits; and to restore the health of the water distribution system. The disinfectant used in the water supplies will be permanently changed from the County’s chloramines to chlorine as part of H2GO new RO treatment process.
Customers may experience fluctuations in water pressure, and may taste, see, and smell a noticeable decline in water quality during the flushing program. The flushing program may take weeks or longer as the crews flush nearly 200 miles of H2GO’s water distribution system pipes. “As we transition from County water supplies to H2GO’s reverse osmosis water, the flushing program will likely cause pressure fluctuations and temporary water quality issues.  This is to be expected.  We ask customers to please be patient as we work to return the water distribution system to normal operations,” noted Bob Walker, Executive Director at H2GO. During the flushing process, public water supplies will continue to meet all regulatory requirements.
When the flushing program is complete, H2GO public water supplies will be free of harmful contaminants such as 1,4 Dioxane, GenX and other per-fluorinated compounds. H2GO’s Reverse Osmosis treated public water supplies will be of the highest quality.

On June 5th H2GO will pull multiple water samples from the distribution system and send them to an outside laboratory requesting expedited test results. H2GO will test for 40 different PFAS analytes, and will notify the public as soon as test results verify “non-detected” levels of the PFAS analytes in the distribution system.
“Our team has eagerly anticipated this day, and we know our customers have as well. Providing a new water source to our district is a crucial step in the right direction for our growing community. H2GO’s staff and commissioners are truly grateful for the tremendous support we’ve received throughout this major undertaking. Our team is committed to providing the highest levels of water and sanitary sewer services,” said Stephanie Blair, Communications Director at H2GO.

For media inquiries or interview requests, please contact Communications Director Stephanie Blair at sblair@H2GOonline.com or (910) 371-9949, ext. 1008.




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