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Smoke Testing

Crews will be conducting smoke testing in the areas of The Forest at Mallory Creek and The Courtyards at Mallory Creek beginning the week of May 17, 2021.

What is smoke testing and why is it necessary?

Smoke testing involves setting up a blower then pumping non-toxic, simulated smoke through a community's sanitary sewer line. The smoke is pressurized and follows the path of any leaks within the system – revealing points of entry for I&I and helping to reduce unnecessary wastewater flow.

  • Hours of Operations 9:00AM-5:00PM
  • After Hours Water Emergencies 910-367-1537
  • After Hours Sewer Emergencies 910-367-2084

Hurricane Florence Causes Pump Station Failure

9/26/2018 3:39:42 PM

During Hurricane Florence on September 15th through September 19th, the H2GO pump station in Stoney Creek Plantation, one of the hardest hit areas in our community, was completely submerged in floodwaters during the storm conditions, which was slow-moving and produced major storm surge and flooding. The pump controls and diesel-powered backup generator failed in the submerged floodwaters. The pump station failure resulted in 228,000 gallons of untreated sewage mixing with floodwaters during the peak of the storm. As soon as floodwater receded on the 19th, H2GO staff restored operations with a temporary diesel-powered bypass pump.

The overflow was reported to the North Carolina Division of Water Quality on September 17th. H2GO is working on a complete pump station rebuild of controls and backup generator.

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