Temporary Service Interruption & Boil Water Advisory

Due to a main line break, water service will be temporarily interrupted to residents of Burning Bush Ridge, Flatwoods Ct, and River Birch Ridge Ct on Thursday 2/25/2021.

When water service is restored, as a precautionary measure, consumers in the affected area are advised to boil all water used for human consumption (including drinking, making ice, brushing teeth, washing dishes, and food preparation) or use bottled water until further notice. Vigorous boiling for one (1) minute prior to usage is recommended.
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  • Hours of Operations 9:00AM-5:00PM
  • After Hours Water Emergencies 910-367-1537
  • After Hours Sewer Emergencies 910-367-2084

Hurricane Florence Causes Pump Station Failure

9/26/2018 3:39:42 PM

During Hurricane Florence on September 15th through September 19th, the H2GO pump station in Stoney Creek Plantation, one of the hardest hit areas in our community, was completely submerged in floodwaters during the storm conditions, which was slow-moving and produced major storm surge and flooding. The pump controls and diesel-powered backup generator failed in the submerged floodwaters. The pump station failure resulted in 228,000 gallons of untreated sewage mixing with floodwaters during the peak of the storm. As soon as floodwater receded on the 19th, H2GO staff restored operations with a temporary diesel-powered bypass pump.

The overflow was reported to the North Carolina Division of Water Quality on September 17th. H2GO is working on a complete pump station rebuild of controls and backup generator.




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