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Brunswick County Issues Stage 1 - Water Conservation Alert -

Under a Stage 1 Water Alert, water system customers are requested to make voluntary adjustments to their water usage habits to appreciably reduce peak demands. (A peak demand of under 80% of system production and distribution capacity is targeted). Irrigation demands represent the bulk of non-essential water use, so a primary way that customers can reduce water usage is to limit irrigation. A unified application of voluntary water reductions by all water system users in Brunswick County can help to avoid mandatory water restrictions. For Additional Details visit Brunswick County issues Stage 1 – Water Conservation Alert - Brunswick County Government (brunswickcountync.gov)

Click here to learn more    |    Aquifer-Sourced Reverse Osmosis Water Treatment Plant - Clean, contaminant free water at no water rate increase coming soon! Click here to learn more    |    Irrigation Schedule -

Even numbered property addresses shall limit irrigation to Wednesdays, Fridays, and Sundays. Odd numbered property addresses shall limit irrigation to Tuesdays, Thursdays, and Saturdays. 

Click here to learn more    |    Grinder Pump and Service Valve Survey - Crews will be out starting the week of February 14th to collect coordinates of existing grinder pumps and service valves throughout Compass Pointe. This process may take two to three weeks to complete.Crews may have to go onto homeowner property to properly survey these fixtures, however they will stay on the utility easement granted to H2GO. Click here to learn more    |    After-Hours Emergencies - For water emergencies, call 910-367-1537. For sewer emergencies, call 910-367-2084. Click here to learn more    |    Coming Soon: New Payment Portal; details to be announced

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Posted in: Water

Government Technology Magazine and AT&T recognized Brunswick Regional Water and Sewer H2GO as a Special Districts Program Award Winner for 2020. The Special Districts Awards Program is designed to recognize innovation and leadership within special district agencies across the country. H2GO’s innovative work installing advanced metering technology in order to provide more efficient meter reading times and on...

*8/30/19 UPDATE* The Stage 1 Water Conservation Alert has been lifted for all customers of Brunswick County Public Utilities. The voluntary water conservation measures taken by water system users in Brunswick County have helped to avoid mandatory water restrictions. Adjustment of irrigation schedules has been particularly helpful (no irrigation on Mondays and between 5 and 11 a.m.; odd-numbered addresses...

What is the black/grey/pink/orange slimy stuff in my home? An Introduction on Serratia Marcescens If you are experiencing black/grey/pink/orange stains or slippery residues in the shower, in a toilet, at a tap, or in the washing machine, you do not have a water quality problem, and you need not fear a health issue. These residues indicate the presence of naturally-occurring Serratia Marcescens bacteria, which are commonly...

H2GO customers may receive a package in the mail from DVR Labs c/o Carolina Fresh Water from Greensboro, requesting water samples from the homeowner. The package contains a bottle which the company asks you to fill with tap water. It is assumed that after sending off the water sample, this company will then contact you claiming to show the presence of Dioxane and GenX while attempting to sell...

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