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Brunswick County Issues Stage 1 - Water Conservation Alert -

Under a Stage 1 Water Alert, water system customers are requested to make voluntary adjustments to their water usage habits to appreciably reduce peak demands. (A peak demand of under 80% of system production and distribution capacity is targeted). Irrigation demands represent the bulk of non-essential water use, so a primary way that customers can reduce water usage is to limit irrigation. A unified application of voluntary water reductions by all water system users in Brunswick County can help to avoid mandatory water restrictions. For Additional Details visit Brunswick County issues Stage 1 – Water Conservation Alert - Brunswick County Government (brunswickcountync.gov)

Click here to learn more    |    Aquifer-Sourced Reverse Osmosis Water Treatment Plant - Clean, contaminant free water at no water rate increase coming soon! Click here to learn more    |    Irrigation Schedule -

Even numbered property addresses shall limit irrigation to Wednesdays, Fridays, and Sundays. Odd numbered property addresses shall limit irrigation to Tuesdays, Thursdays, and Saturdays. 

Click here to learn more    |    Grinder Pump and Service Valve Survey - Crews will be out starting the week of February 14th to collect coordinates of existing grinder pumps and service valves throughout Compass Pointe. This process may take two to three weeks to complete.Crews may have to go onto homeowner property to properly survey these fixtures, however they will stay on the utility easement granted to H2GO. Click here to learn more    |    After-Hours Emergencies - For water emergencies, call 910-367-1537. For sewer emergencies, call 910-367-2084. Click here to learn more    |    Coming Soon: New Payment Portal; details to be announced

Customer Lobby Closure

3/18/2020 9:16:12 AM

As a precaution against the spread of Coronavirus (COVID-19), H2GO is closing their customer service lobby on Village Rd to all walk-in traffic beginning Tuesday, March 17. To ensure there is continued business operation and water and sewer services to our customers during this difficult time for our community, staff will remain on-site.

H2GO offers several remote payment options for their customers:
  • Customers can call 910-371-9949 to make payments over the phone. The $5 over-the-phone fee will be waived until their next regularly scheduled meeting;
 
  • Payments can also be made online by visiting H2GO’s website at www.H2GOonline.com;
 
  • H2GO’s drive-thru payment kiosk will remain open to the public at their office at 516 Village Rd. The kiosk has a drop-box for payments by check as well;
 
  • H2GO will continue to accept payments via mail with a paper bill stub sent to P.O. Box 2230 Leland, NC 28451;

On Sunday, March 15th, H2GO announced that all service disconnects for nonpayment will be suspended, effective immediately.

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