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Smoke Testing

Crews will be conducting smoke testing in the areas of The Forest at Mallory Creek and The Courtyards at Mallory Creek beginning the week of May 17, 2021.

What is smoke testing and why is it necessary?

Smoke testing involves setting up a blower then pumping non-toxic, simulated smoke through a community's sanitary sewer line. The smoke is pressurized and follows the path of any leaks within the system – revealing points of entry for I&I and helping to reduce unnecessary wastewater flow.

  • Hours of Operations 9:00AM-5:00PM
  • After Hours Water Emergencies 910-367-1537
  • After Hours Sewer Emergencies 910-367-2084

NC Executive Order 124

4/2/2020 3:23:02 PM

On March 31, 2020, Governor Roy Cooper issued Executive Order 124 which prohibits utility shut-offs, prohibits late fees and reconnection fees from being applied, requires a payment arrangement for accumulated arrearages, and requires weekly reporting by utility service providers to the NC Utilities Commission. Please read the full Executive Order 124 for details.
 
Executive Order 124 applies to ALL water and wastewater systems in the state as defined in Section 1 of the order. This includes all political subdivisions, organizations, quasi-governmental entities, businesses, investor-owned public utilities, private companies, and member-owned cooperatives that provide directly to end-user residential water and/or wastewater customers.

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