H2GO Joins 811

H2GO has joined the NC811 “Call Before You Dig” system. Nationwide, an underground utility line is damaged every six minutes causing serious injuries, disrupting service to an entire neighborhood, and costly repairs. 811 is the national number designated by the Federal Communications Commission (FCC) to prevent the unintentional strike of underground utility lines while digging and provides an easy communication link between excavators and utility owners.

When anyone who embarks on a digging project in H2GO’s service area calls 811, H2GO will send a professional locator to the digging site to identify and mark the approximate location of the underground water and sewer lines. Currently H2GO has three locators on its staff: Jacob O’Brien, Thurston Caison and Jackie Wilkins. H2GO’s locators will carefully mark where water and sewer lines are in the dig site to allow for safe digging to prevent damages. Bob Walker, Executive Director of H2GO, says “Protection of our water and sewer infrastructure from accidental damage is the primary objective of the 811 call system.  Our locator team works with excavating contractors and residents to visually mark water and sewer facilities within a construction zone before work begins.  The 811 underground utility call system will enable H2GO to better monitor construction activity in our service area and reduce service interruptions from “blind” hits to our water and sewer pipes.”

Projects small and large are encouraged to call 811 before they dig to prevent digging in the dark. To learn more about 811, visit www.nc811.org.